We are very committed to protecting and respecting your privacy policy. Crusty Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website, placing an order, or interacting with us, you consent to the collection and use of your personal information as described in this policy.
Collection of Personal Data
When placing an order, contacting us, subscribing to promotions, or interacting with our website, we may collect personal information that you voluntarily provide to us . This information may include your full name, contact number, email address, delivery address, and order details. In some cases, we may also collect limited technical data such as IP address, browser type, and browsing behaviour through cookies and analytics tools to improve user experience.
Payment information is processed securely through authorised third-party payment gateways. Crusty Detroit Pizza does not store complete credit or debit card details on our servers.
Purpose of Data Collection
The personal data we collect is used primarily to process and fulfil your orders, arrange deliveries, confirm payments, and respond to enquiries. We may also use your information to improve our services, enhance website performance, and personalise your customer experience.
Where you have provided consent, we may send promotional materials, special offers, or marketing updates. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in our messages.
Disclosure of Personal Data
Crusty Detroit Pizza does not sell, rent, or trade your personal information to third parties. However, we may disclose your data to trusted service providers strictly for operational purposes. These may include delivery partners, payment processors, IT service providers, marketing agencies, and professional advisors. All such parties are required to maintain confidentiality and comply with applicable data protection laws.
We may also disclose personal information if required to do so by Malaysian law, court order, or regulatory authority.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
Your personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. When your data is no longer required, it will be securely deleted or anonymised.
Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve functionality. Cookies help us understand user preferences and optimise our website performance. You may disable cookies through your browser settings, although doing so may affect certain website features.
Your Rights Under PDPA
In accordance with the Personal Data Protection Act 2010, you have the right to request access to your personal data, request corrections if the information is inaccurate or incomplete, and withdraw consent for marketing communications at any time. Requests may be subject to verification and applicable administrative fees as permitted under Malaysian law.
Changes to This Privacy Policy
Crusty Detroit Pizza reserves the right to update or revise this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services after such updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Crusty Detroit Pizza
Number (SSM)
Email: info@crusty.my
Phone: +6012 581 3589